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Staff Satisfaction and Professional Development
Out of the Blue
Check Back For a Good Outcome
Conduct Unbecoming
When Egos Clash, It’s the Patients Who Lose
A Fatal Interruption
Empathize to Deescalate
Don’t Look Back in Anger
When There’s a Conflict, DESC It!
Safety Practices Depend on Advocacy and Assertion
When in Doubt, Use the 2-Challenge Rule
