Managing Improvement Just Became Easy
Using universally accepted online solutions to conform with any institution’s IT standard, StoryCare’s intuitive interface makes the team leader’s job easy, and also serves as an “organizational commons” that provides support, guidance, and tools to easily conduct engaging team simulation events. We’ve engineered the StoryCare system to achieve rapid cycle improvement with your teams without adding extra burden to leaders, educators or facilitators!
The StoryCare Library
The StoryCare Library is designed to make it easy for team leaders to search for story solutions by department, outcome category—Patient Safety Culture, Patient Satisfactions, Partnership for Patients, Quality of Care, Staff Satisfaction and Professional Development, and Teamwork and Communication – TeamSTEPPS®—and a whole host of outcomes that are tied to industry standards for excellence, many of which are universally accepted metrics for quality. The user is then provided an array of story solutions ranked to address their particular challenge, and all of the support materials to ensure their success.
The development of our library of story solutions is being guided by professionals in the field to ensure that each story is both relevant and accurate to the concerns of healthcare professionals, and to optimize your teams’ commitment to experimentation, innovation, and improvement. This collection of transformational narratives is informed by our team’s collection of stories from over 1,000 patients, family members, and healthcare professionals through our extensive corporate healthcare improvement experience.
All the Tools Needed to Ensure Team Success
The site also provides the user support, resources, coaching, and a number of powerful tools to achieve success, such as guidelines for observing and assessing change, a library of best practices related to the range of outcomes team leaders are seeking, a variety of communication tools to keep the team’s goals front and central, and a personal vault to store story selections for future use. In addition, team leaders are assigned a dedicated Relationship Manager to guide them through the process and to support them through unexpected challenges. Finally, leadership is provided a robust reporting feature that helps them track each team’s success and performance.